Follow-Up to KVLY’s Point of View with Chris Berg Appearance on April 10, 2020
Last Friday, Chris Berg was kind enough to have me on his show to talk about the current tech climate and trends in technology now that most of us are working from home. Specifically, he asked me to discuss the main issues businesses need to tackle in this remote work reality. If you missed it, you can catch the segment here.
Here are five topics to pay closer attention to:
1. Bandwidth assessments
Do your remote workers have the bandwidth it takes to work from home? Speedtest.net will show the available bandwidth. From there, you or a team member will have a better idea of how successful you can be hosting or attending a video conference and how long it might take to upload and download files from a centralized location.
Factor in the number of people in the household trying to work or learn remotely. Remember, you’re all sharing whatever bandwidth you have coming into the home.
2. Security concerns
If you’ve got an IT staff, they’re working all the time to make sure the PCs you’re using are updated to avoid compromised software. In today’s environment, we may be connecting directly via VPN into an office environment.
If your employees are using a home PC, ask them:
- Have they been diligent with software updates?
- Do they have antivirus software? Is it up to date?
3. Communication platforms
Do you have a collaboration platform set up? Microsoft Teams, Google Hangouts, and Slack are all great examples of tools you can use to chat, videoconference, share files, screen share, and collaborate in real time.
4. File sharing
Are you going to have everyone connect to and upload files to a server in your office for collaboration? Are you going to utilize Microsoft OneDrive, Google Drive, Dropbox, or some other cloud-based location?
Whatever your plan is, you need to make sure you’ve conveyed expectations to your employees. Now’s the time to communicate where everything’s being kept and how to use the tools in front of them.
Working from home isn’t going away anytime soon. While we’ve all done a great job getting our workforce remote in a hurry and we’re doing business pretty well, there is always room for improvement – especially if we’re going to see ourselves in this situation much longer.
If you have questions on these topics, your best bet is to talk to a trusted IT professional like 702’s Managed Services division. They can help assess your work environment and make recommendations so that we can all stay home and work well.